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How do I care for my WhimsyWear jewelry?
Please remember your bracelet is strong but not indestructible. Please care for your bracelet gently.
Avoid getting your bracelet wet when possible.
Keeping your jewelry in an airtight container when not wearing it will help to keep it clean. It is recommended to use a silver polishing cloth once a week to preserve shine
Tarnishing can be prevented by storing your bracelet in a plastic bag.
How do I know what size to order?
It’s such an important question that we created a page just for that. Please see the page titled Measuring Tips.
Can I put more than one name on one strand?
Yes. Add $10.00 for each additional name per strand.
Why 14K gold-filled beads and not 14K gold?
14K gold is too soft to be used with sterling silver beads and easily dents. Gold-filled beads are a mixture of 14K gold and sterling silver and are used because of their strength while retaining the beauty of 14K gold.
How do I know that I am getting a quality product?
Our bracelets are hand strung on 49-strand nylon coated, stainless steel beading wire, the finest available. We have conducted extensive research to find the best beads for our jewelry-your satisfaction is absolutely guaranteed.
What is your return policy?
I want you to love your bracelet. If you are not satisfied with your purchase, please return it for changes or a complete refund within 30 days. Each bracelet is hand made by me. All bracelets pictured represent what your product will look like, however each bracelet will vary slightly depending on size and names on bracelets. Bali beads are hand made and each totally unique. Therefore it's not uncommon for minor variations in bead design.
What if it breaks?
I stand behind the quality of my jewelry 100%. If your bracelet should break within your first 30 days of ownership, I will restring it for free. If your bracelet should break after 30 days of ownership, there is a $10 restringing charge per broken strand. Please email me to make arrangements to have your bracelet sent back for repairs, I will provide you with all necessary information on how to ship your bracelet, etc. Most repairs cost just $10, plus the cost to replace a broken clasp or lost letters, if necessary.
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